How DANA And QRIS Records Are Used
Our Privacy Policy explains that account details may include your name, phone number, login credentials, verification responses and messages sent to support. We may also receive transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can match a payment
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to the correct account and investigate a status question. Device information, browser type, approximate location signals and login timestamps help us identify unusual access and keep sessions working. We use this material for account administration, payment reconciliation, security checks and legal duties where local law permits.
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We do not ask you to send a wallet PIN or full banking password through support. Access to the service or any request involving eligibility depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.